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Terms & Conditions

Terms & Conditions 


Use of is governed by the following terms and conditions. We recommend you review these terms and conditions as use of the site constitutes agreement to these terms.


Intellectual Property

Unless otherwise noted, all materials on this website including text, images, illustrations, designs, photographs, logos, buttons, video recordings and other materials, and the copyright and the intellectual property involved in these materials are owned, controlled and licensed by Planet Candy. 


Such materials may be used for viewing this website in the ordinary course. Any other use of such materials including copying, reproduction, modification, sale, distribution, extraction, re-utilisation, transmission, republication, downloading, displaying, performance, or other exploitation thereof, by any means or medium, without the prior written permission of the copyright owner is strictly prohibited.


Reliance on Information Posted

Commentary, images and other materials posted on our site are not intended to amount to advice on which reliance should be placed.  We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our site, or by anyone who may be informed of any of its contents.

Our Site Changes Regularly

We aim to update our site regularly, and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.

Our Liability

The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the fullest extent permitted by law, we, other members of our group of companies and third parties connected to us hereby expressly exclude:

all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity; and

any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including:

- loss of income or revenue;

- loss of business;

- loss of profits or contracts;

- loss of anticipated savings;

- loss of data;

- loss of goodwill or reputation; and

- wasted management or office time;

whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.

This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

Viruses, Hacking & Other Offences

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.

Linking to our site

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link from any website that is not owned by you.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page. We reserve the right to withdraw linking permission without notice.

If you wish to make any use of material on our site other than that set out above, please address your request to

Links from our site

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only.  We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. 

Transaction Policy

Planet Candy reserves the right to refuse any order you place with us. We may, at our discretion, limit or cancel orders placed with us. In the event that we cancel or alter an order, we will attempt to notify you by contacting the email address, billing address and/or telephone number that you have provided. We accept no liability for the payment of any custom duty or other import taxes that may be due on products shipped outside of the EU. No refunds are provided for products that may be seized by customs in the destination country; it is the responsibility of the buyer to ensure products bought on our site comply with domestic laws and regulations.



Delivery terms and conditions are as set out in our information page on deliveries. Where delivery is sought, the applicable delivery charges must be paid before the goods are dispatched. Unsigned deliveries will be left for collection in the nearest An Post or DPD depot and will be returned to the sender if not claimed within 5 days. If unsigned deliveries are returned to us, we will not refund the original shipping cost. The buyer will be required to bear the cost of resending an unclaimed order.



We accept Laser, Visa Credit, Visa Debit/Electron, Mastercard Credit, Mastercard Debit, Mastercard World, Maestro, Discover, Diner, Sigma and all corporate and commercial Visa and Mastercard cards. We also accept payment through PayPal. We do not accept cheques or postal orders.


Stock Availability

Delivery of goods is subject to availability of the goods themselves. While we try to ensure that availability of stock is accurately reflected on the website, stock levels can change between the time an order is placed and the time of expected shipment. The processing of payment does not obligate Planet Candy to fulfil the goods in question, should the items not be available. In this case, we will contact you as soon as possible to let you know about the lack of availability and you will not be charged for out of stock items.



The submission of personal information through the site is governed by our Privacy Policy. This agreement incorporates by reference the terms and conditions of the Privacy Policy.


Limitation Of Liability

Planet Candy is not responsible for any injury and/or damage to any individual or property as a result either directly or indirectly of any information published on this website.